Personal	Marital status: Married
Information	Nationality: SYRIAN
	Birth: 04/04/1966
	Place of Birth: Kuwait
Education	2003: Master Instructor Microsoft Office XP
	1993: Bachelor Engineering “Damascus University”

 

Biography

 

I’m specialized in Learning and Talent Strategy and workplace psychology, and trainer with certified instructor for operating systems, Office programs and advertising design programs.

 

I’ve broad experience includes successful assignments as a TOT and Consultant Trainer. It exposures in different remained associated with leading companies including banking, telecommunication, engineering, young students, retail, government employees, ministry employees, International organizations.

 

I managed computer skills department at Syriatel Academy, my courses were for all front liner 2000 employees in Syriatel telecom. In addition, I’m a trainer for Higher Institute of Science and Technology; I trained more than 15000 students in computer centers and colleges.

 

I trained about 3000 employees and management in different banks, 600 employees and management in Radio and Television Corporation in Syria, 1000 employees in the Ministry of Justice in Syria, 250 high- level officials in UNCHR – Syria, and 750 engineers and government officials in the Directorate of the Province (Damascus, Damascus countryside and Daraa).

 

I act as lead trainer to select trainers for courses in the region. And I’m a developer of personal skills courses for computer training on the use of computers and software.

 

I’m active member of Syrian Computer Society since 1994.

 

Training Areas:

 

• Train The Trainer.

 

• The development of personal skills courses for computer.

 

• Training on the use of computers and software.

 

• ICDL, Windows

 

• Microsoft Office ( Word –Excel – Access – Power Point – Outlook – FrontPage)

 

• Design & Graphic (Adobe Photoshop, Image Composer, Corel Draw) & AutoCAD.

 

 

Page 1/3                                                                                                                                                                        Eng. Ragheed Al Lahham

 

 

Professional Experience:

 

 

2013	– Currant L’Institut Européen de Coopération et de Développement (IECD)
	Train The Trainer
2013	– Currant TPS World Learning - Total Power Solutions	Dubai UAE
	Consultant Trainer
2009	– 2013 International Gateway Technology	Damascus
	Projects Manager

Management and follow up the implementation of projects:

 

 

2003 – till now       Alpha Association                                                   Lebanon & Syria

Certified instructor for human & communication skills & computer skills

                            

2009 – 2013            Higher Institute of Science and Technology               Damascus

 

Certified instructor for operating systems and Office programs and advertising design programs

 

2003 – 2008            Syriatel Academy                                                                     Damascus

 

Certified instructor for operating systems and Office programs and advertising design programs

 

2001 – 2009            Syriatel                                                                                         Damascus

 

Maintenance Manager

 

Fellow up and supervise buildings and POS contractions, decoration and maintenance:

 

2001 – 2007            SBS Training Center                                                              Damascus

 

Certified instructor for operating systems and Office programs and advertising design programs

 

1997 – 2013            Khawarezmi Training College                                           Damascus

 

Certified instructor for operating systems and Office programs and advertising design programs

 

2000 – 2009		Khawarezmi Training Center	Damascus
	Planning Manager for the courses, curriculum and marketing
1997 –	2000	CompuLine Computer Center	Damascus

 

Certified instructor for operating systems and Office programs and advertising design programs

 

 

Page 2/3                                                                                                                                                                        Eng. Ragheed Al Lahham

 

 

1997 –	1999	Al-Bassel Computer Center	Damascus
	Training and Development Manager and selecting trainers

 

1995 – 1999            Al-Bassel Computer Center                                                Damascus

Certified instructor for operating systems and Office programs and advertising design programs

 

1991 – 1996            Ekraym Computers United                                                  Damascus

 

Training and Development Manager

 

Courses:

 

Ø 2003 Courses

ICDL	Microsoft Word Version 2002 Expert
Master Instructor Microsoft Office XP	Microsoft Access Version 2002
Master Microsoft Office XP	Microsoft Excel Version 2002 Expert
Microsoft Outlook Version 2002	Microsoft Power Point Version 2002

 

Ø	2004 Courses
	Presentation Skills	Train the Trainer	Strategic Training needs
Ø	2005 Courses
	Business Ethics		One Minute Manager
	Stress Management		Report Writing

 

Problem Solving & Decision Making

 

Supervisory Skill , Communicating Effectively, Decision Making, Praise, Criticism, & Conflict

 

• 2006 Courses

 

Beyond Communication Defensive Driver Training

Everyday Leader Ship Workshop

 

Managing and Maintaining of Microsoft Windows Server 2003 Environment

 

Some public bodies that have been certified trainer training:

 

UNHCR in Syria

 

Radio and Television Corporation Syrian Arab

 

Ministry of Justice and the Justice Palace in Syria Agricultural Bank of Syria

Mortgage Bank of Syria

 

Commercial Bank of Syria

 

Employees Syrian Telecom (Syriatel) Vanguard Organization in Syria (GC) Youth Organization in Syria (GC)

Daraa (engineers and staff)

 

Ministry of Education (project information dissemination)